If you encounter a problem when using HYCU, the information in log files can help you determine the symptom of the problem. Use one of the following approaches to access the HYCU log files:
From the HYCU web user interface:
- Click Administration, and then select Logging.
In the Logging dialog box, set the maximum log file size and the maximum number of log files to keep (used for log rotation). The active log file is always
Select the severity level of activity that is recorded to log files (the higher the level, the more information is logged):
All activity is recorded to log files. Selecting All is highly recommended for troubleshooting purposes.
Severe Errors that affect the immediate operation of HYCU are recorded to log files. Warning Potentially harmful situations that do not represent an immediate threat to the operation of HYCU are recorded to log files. Informational Informational messages about the operation of HYCU are recorded to log files.
When required, you can download the log files by clicking Download Logs. After you extract the
log.zipfile, you can check the log files that you can find at the following location:
By using a command-line terminal:
The HYCU log files are located at:
In addition, you can find the HYCU command-line user interface (hyCLI) log files at
.Hycu/logunder your home directory.